Last Updated: October 2025

Welcome to MindConsilium. By accessing or using our website, online services, or therapy sessions, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

MindConsilium (“we,” “our,” “us”) provides psychological counseling, therapy sessions, and related wellness resources through both online and offline modes.
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms.

2. Nature of Services

MindConsilium offers psychological counselling and wellness support.
Our services are not a substitute for emergency medical treatment, psychiatric care, or hospitalisation.
If you are in crisis or require immediate help, please get in touch with your nearest emergency service or mental health helpline.

3. Client Responsibilities

• You agree to provide accurate and complete information during registration and therapy sessions.
• You are responsible for maintaining the confidentiality of your login details (if applicable).
• You agree not to misuse the website, share false information, or engage in any activity that disrupts our service operations.
• 4. Confidentiality and Privacy

Your privacy is our top priority. All information shared during sessions is kept strictly confidential and protected under professional ethics and the laws governing psychological practice in India.
Exceptions to confidentiality apply only in cases where:

• There is a risk of harm to yourself or others,
• Disclosure is required by law, or
• Consent is provided in writing.

For more details, please read our Privacy Policy.

5. Booking and Payments

• Session fees must be paid in full at the time of booking.
• Cancellation or rescheduling should be requested at least 24 hours in advance.
• Missed or late cancellations may result in a cancellation fee or forfeiture of session payment.
• Fees are non-refundable after a completed session.

6. Session Guidelines

Sessions are typically conducted for the duration specified during booking (e.g., 45 minutes for individual sessions, 75 minutes for couples sessions).

• Therapy outcomes depend on individual participation, commitment, and consistency.
• MindConsilium reserves the right to terminate services if a client displays inappropriate behaviour or violates ethical guidelines.

7. Online Consultations

• For online sessions, ensure a stable internet connection and a quiet, private space.
• MindConsilium is not responsible for interruptions caused by technical issues beyond our control.
• Recording or sharing session content without written consent is strictly prohibited.

8. Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of MindConsilium and protected by copyright laws.
You may not reproduce, distribute, or modify any part of the website without prior written permission.

9. Limitation of Liability

MindConsilium and its therapists are not liable for any direct, indirect, or incidental damages resulting from:

• Misuse of our website,
• Technical errors or interruptions,
• Failure to follow therapeutic recommendations, or
• Circumstances beyond our reasonable control.
• 10. Modifications

MindConsilium reserves the right to modify or update these Terms at any time. Continued use of our website or services after such changes implies acceptance of the updated Terms.

11. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh.

12. Contact Us

If you have questions about these Terms, please contact us at:
📩 info@mindconsilium.com

📞 +91 8840126335
🌿 MindConsilium Wellness Space — Lucknow | Online Sessions Available